Customer ILS Products
Polaris Collection Agency Manager
Ensure return of materials and payment of fines.
Recovering overdue materials is an ongoing problem for libraries. Polaris Collection Agency Manager connects Polaris ILS patron data to the library's collection agency vendor so that financial information is automatically and electronically transferred. Polaris manages all collection functions automatically, from sending reports electronically to the agency to updating the patron record. The patron's standing with regard to the collection agency, dates reported, and amounts owed and paid, are visible in the patron's account. Whether it is a single library, consortium, or individual libraries within a consortium, Polaris Collection Agency Manager has the reporting capabilities to support the structure.